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The "Greatest Business Book of All Time" (Bloomsbury UK), In Search of Excellence has long been a must-have for the boardroom, business school, and bedside table.
Based on a study of forty-three of America's best-run companies from a diverse array of business sectors, In Search of Excellence describes eight basic principles of management -- action-stimulating, people-oriented, profit-maximizing practices -- that made these organizations successful.
Joining the HarperBusiness Essentials series, this phenomenal bestseller features a new Authors' Note, and reintroduces these vital principles in an accessible and practical way for today's management reader.
- Sales Rank: #52327 in Books
- Brand: Thomas J Peters
- Published on: 2006-02-07
- Released on: 2006-02-07
- Original language: English
- Number of items: 1
- Dimensions: 7.75" h x 5.25" w x 1.00" l, .70 pounds
- Binding: Paperback
- 400 pages
Features
- In Search of Excellence Lessons from America s Best Run Companies
Review
“One of those rare books on management that are both consistently thought-provoking and fun to read.” (Wall Street Journal)
From the Publisher
The now classic volume that became an immediate bestseller as well as a landmark business book. "One of those rare books on management that are both consistently thought-provoking and fun to read."--Wall Street Journal
About the Author
Thomas J. Peters, "uber-guru of business" (Fortune and The Economist), is the author of many international bestsellers, including A Passion for Excellence and Thriving on Chaos. Peters, "the father of the post-modern corporation" (Los Angeles Times), is the chairman of Tom Peters Company and lives in Vermont.
Robert H. Waterman, Jr. is the bestselling author of The Renewal Factor, Adhocracy, and What America Does Right, and the director of The Waterman Group, Inc.
Most helpful customer reviews
2 of 2 people found the following review helpful.
Dated Classic
By Edward J. Barton
Tom Peters is one of the most influential business writers of the last 20 years, and this was his initial work. Published in the early 1980's, the book explored new management methods - revolving around employee empowerment, fostering innovation and decentralized control. Exploring dozens of leading companies, Peters identifies 8 basic principles to "Stay on Top of the Heap":
* Bias to action
* Stay close to the customer
* Promote autonomy and entrepreneurship
* Productivity through people
* Executives need to be hands-on and values driven
* Focus on the business the company knows best
* Keep a simple form and few layers of management
* Foster tight adherence to values and high tolerance for employees accepting the values
These 8 principles are tough to argue - yet the majority of the companies Peters profiled in the book subsequently failed or went through extremely tumultuous times (IBM, TI, Delta Airlines, Dow, Exxon, Dana, Blue Bell, DEC, Amdhal, NCR, Wang and Xerox to name a few). Perhaps they didn't stick to their knitting - or perhaps there are other factors besides the 8. The bottom line is that the book is now nearly 30 years old, and much has changed in that time. Peters has newer books that are more on point for this century. This is a good foundational read, and an exceptional author. It is just 25 years past a 5 star review.
0 of 0 people found the following review helpful.
A must read for business managers in the 21st century
By chris fiedler
it was a really well written and informative book. i enjoyed it, especially now. A lot of the ideas that GE under both Jones & Welch used were exactly the same as the founders of the United States Constitution put in the Articles. John Adams, Thomas Jefferson, JFK and Trump are very close together on how to market their ideas. The book explained GE's process set by step. Have big over all ideas, and allow the change to set the actions. Every action only last until a change, then it must be replaced or restructured. If all our lawmakers understood this we wouldn't have 2,000 pages of how to do something thar changes in 12 months due to improvements or complete new products and services.
0 of 0 people found the following review helpful.
Excellent book, but is it exhaustive and timeless?!
By Mohammed Barakat
Based on researches done by the authors (Peters and Waterman), this book discusses eight basics or themes that had proved, as per the authors, prevalent amongst `excellent' companies more than 30 years ago; namely- A bias for action, Close to the customer, Autonomy and entrepreneurship, Productivity through people, Hands-on value-driven, Stick to the knitting, Simple form lean staff, and Simultaneous loose-tight properties.
Although these eight basics are recommended to nurture excellence in any company, I am still in doubt whether they are timeless and sufficient. After reading the book, the first question that comes to one's mind is that whether these `excellent' companies are still so? If not, which was the real case with some of the mentioned companies, was it because of weaknesses in the 8 basics, or due to `invisible' rules or basics that were not addressed by the authors in the book?
The reader should avoid the trap of comparing her company to any of the companies mentioned in the book, instead, she should benchmark against the 8 basics per se. Companies change while basics do not if prove successful.
Regardless of whether the performance of these `excellent' companies are maintained throughout the years or have deteriorated, I believe this book is a must read for any executive or business leader as it still delineates some of the best business behaviors to survive global challenges existing over ages.
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